Finsta
Delete your Finsta account
You can delete your account yourself, at any time, from the app or the web. Finsta is developed by Samchita.
Steps
- Open the Finsta app, or go to finsta.samchita.com and sign in.
- Open the menu (⋮) at the top right and choose Delete account.
- Enter your password to confirm, and choose Delete account.
If you want a copy first, choose Export data in the same menu.
What is deleted
- Immediately: your account, email and phone number, every vault you own with all entries and documents, your subscription records, and your sign-in sessions on every device. People you shared a vault with lose access to it.
- Within 30 days: copies in our encrypted backups.
- Kept: security events (sign-ins with IP address and device) for up to 12 months, no longer linked to your account, and payment records our payment providers or the law require.
Deleting some data, keeping your account
- An entry: open it and choose Delete.
- A document: open Documents, then the document's menu, and choose Delete.
- A shared vault you joined: leave it from the Family screen.
Deleted entries and documents are removed from our servers immediately and from encrypted backups within 30 days. After a free trial ends without a paid plan, entries are read-only; you can still delete everything by deleting your account, or email support@samchita.com from your account's email address and we'll delete specific data for you.
Subscriptions
Web (Razorpay) subscriptions are cancelled automatically. Google Play and App Store subscriptions can only be cancelled by you, in the Play Store or in your Apple ID settings, so please cancel them there too.
Can't sign in?
Use Forgot password? with your recovery key, then delete the account. If you have lost both your password and recovery key, email support@samchita.com from your account's email address and we will delete it for you.